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Bondi Sands FAQs

Should I choose the Light/Medium, Dark or Ultra Dark version?

If you’re unsure we recommend starting with the light/medium. The actual difference in colour between the dark and light/medium has a lot to do with your skin and how it develops the tan.

Once applied you can wash skin after just 1 hour, but for a deeper, longer lasting tan leave on for up to 8 hours. As it really is personal choice, you may need to test it out a few times before knowing what suits you best. And after washing off, you can always re-apply if you’re after a deeper tan. You can also check out our online shop’s product section or Instagram page @bondisands to see our customers before and afters.

Can I swim after applying Bondi Sands?

We recommend avoiding swimming for 6 - 8 hours after applying your tan to allow it to develop fully on your skin. Once your tan has developed you can swim, however seawater and chlorinated pools may result in your tan fading a little more quickly.

Will my tan go patchy if I exercise with Bondi Sands?

Your tan should stay even and streak-free while exercising, however heavy sweating on a regular basis can result in fading.

How long do I need to wait before showering after applying Bondi Sands?

Our Self Tan ranges can be washed off after just 1 hour, but for a deeper tan we advise avoiding showering, swimming, and perspiring for 6 - 8 hours to allow your tan to develop fully on the skin.

What is the difference between the Bondi Sand Self Tan and Gradual Tan?

Our Self Tanning Foams, Oils, Lotions and Mists dry in seconds to reveal a rich, natural looking tan which lasts between 5-7 days.

Our Everyday Gradual Tanning Products build a golden bronze colour gradually over time. Once you’ve achieved the golden tan you’re after, you can apply every 2 - 3 days to your liking. A great start if you're hesitant to try a self tanning product straight away or perfect for maintaining your Bondi Sands tan!

What is DHA?

DHA (Dihydroxyacetone) is the active ingredient in self tanning products. It is a sugar molecule that reacts to the amino acids on the surface of the skin. The level of DHA controls how dark and natural the colour looks. Bondi Sands uses a high level of DHA that is carefully formulated to create a natural looking tan – balanced with moisturisers to guarantee a smooth, streak-free application and glow.

Which Bondi Sands product is right for me?

It really does come down to personal preference. We recommend checking out the Bondi Sands Chatbot to help decide which product is for you. You can also visit our Bondi Sands YouTube channel for various tutorials, application tips and tricks.

What makes Bondi Sands a salon quality formula?

All Bondi Sands tanning products are derived from salon quality formulas. That is, a formula defined by a premium green/blue dye that results in a natural looking tan. Many other tanning brands’ formulas are based on an orange/yellow dye, using lower quality ingredients, which can result in an orange skin tone.

How long will my Bondi Sands tan last? 

Your Bondi Sands tan should last between 5 - 7 days, and with good preparation and moisturising it can last even longer. However, everyone's skin naturally exfoliates at a different rate. Our Gradual Tanning Products are is the perfect to help prolong your tan.

Are Bondi Sands products suitable for the face?

All Bondi Sands products can be used on the face. However, being a generally sensitive area it’s important to patch test first. Some people like to mix a small amount of self tanner with their daily moisturiser, but if you do have sensitive or problematic skin, we recommend our Everyday Gradual Tanning Milk For Face, which is specially formulated for the area.

Can Bondi Sands be used during pregnancy?

It is typically only the top layer of the skin that’s affected by DHA, and shouldn't have any harmful effects while pregnant.

If you’re unsure, it’s always best to double-check with your doctor. To be extra cautious we recommend covering your mouth, nose and eyes when applying to prevent inhaling the products. Additionally do not apply to the breast area if breastfeeding.

It can also be helpful to do a skin test before self-tanning, as hormone levels can fluctuate throughout pregnancy.

Will Bondi Sands tan transfer onto clothing?

We recommend wearing loose, dark clothing for up to 8 hours while your tan develops. Until washing the excess tan off, please be mindful that the colour may transfer onto items of clothing or bedding. Bondi Sands does however dry quickly and any transfer will be minimal.

Will I turn orange with Bondi Sands?

Bondi Sands products are formulated green based, so that our customers result in a natural warm beautiful tan that doesn't appear orange. This being said, colour development is very dependent on the skin’s pH levels.

Unfortunately, everyone’s skin is different and can react differently to self tanning products. An orange result may also occur naturally depending on the makeup of your skin. Not all skin types react the same when exposed to DHA (the active ingredient that changes the colour of the skin). Applying too much DHA or tanning product may also result in an orange tan, and this is accentuated when applied to pale or lighter skin types.

A patch test will determine how your skin will react to the product.

Will Bondi Sands stain my sheets?

Although Bondi Sands self tanning products are transfer resistant, if you are to sleep in your tan, we recommend using dark coloured sheets, or wearing full length, loose fitting, dark coloured pyjamas.

Should any self tan come into contact with the sheets, rest assured, all ingredients in our products are water soluble and should easily wash out - there are no staining agents in the products.

If you find any transfer on your sheets, we recommend machine washing them as soon as possible.

Will Bondi Sands smell?

All Bondi Sands self tanning products have a fresh coconut scent.

Can I still get a tan from the sun while use Bondi Sands?

Yes, you can still get a tan from the sun while wearing Bondi Sands. It's important to know that our self tanners do no offer any sun protection. Our products allow you to experience a beautiful natural tan without the need for harmful solariums or sun rays. We always recommend applying Bondi Sands Suncare when exposed to the sun.

If you're looking for a product with self tan and sun protection, we recommend using our Protect and Tan SPF 15 Tanning Oil.

Why aren't the Bondi Sands aerosol products available for international shipping?

Unfortunately due to regulations beyond our control we are unable to send any of our aerosol products internationally as aerosol cans are considered 'dangerous goods'.

Is Bondi Sands tested on animals?

No, Bondi Sands is opposed to animal testing and none of our products have been tested on animals.

Is Bondi Sands suitable for all ages?

Yes, Bondi Sands products are suitable for all ages.

How does the Bondi Sands Money Back Guarantee work?

To learn more about the Bondi Sands Money Back Guarantee, please click here.

Self Tan FAQs

How long will my Bondi Sands tan last?

Your self tan results should last approximately 5-7 days. Potentially even longer if you can get your hands on our Everyday Gradual Tanning Milk! This product is hydrating and enriched with antioxidants, aloe vera and vitamin E so it's great for the skin while prolonging your tan. We recommend using it daily after self tanning.

Other tips to keep your tan looking fabulous is to:
- limit time in water
- avoid scrubbing/rubbing your skin
- shaving, waxing
- hot saunas / steam rooms
- avoid any other form of skin exfoliation.

For more useful tanning tips and tricks, visit the Bondi Sands YouTube channel.

What’s the best way to prepare for a Bondi Sands Tan?

First of all, make sure you are freshly showered. Get rid of that dead layer of skin by exfoliating from head to toe. Once you get out of the shower, make sure you are completely dry and do not put on any moisturiser or deodorant. You want your skin to be like a blank canvas, completely bare and ready to be painted. If you wish, you can put a little bit of moisturiser on your hands, feet, elbows and knees. The moisturiser will work like a barrier to the tan and by applying to those areas you will find they do not go too dark! (The tan likes to grab to those areas more than others)

Now that your body is prepped, find somewhere with good lighting, in front of a mirror. Being able to see where you applying will ensure you have covered all areas and blended it all in for a flawless finish. For an even streak free application try the Bondi Sands Application Mitt.

For more useful tanning tips and tricks, visit the Bondi Sands YouTube channel.

What are some common mistakes that people make when applying Bondi Sands at home?

The most common mistake when applying self tanning products is in the application method itself. We generally recommend following the below steps for optimum results:

First of all, make sure you are freshly showered. Get rid of that dead layer of skin by exfoliating from head to toe. Once you get out of the shower, make sure you do not put on any moisturiser or deodorant. Also make sure you are completely dry. You want your skin to be like a blank canvas, completely bare and ready to be painted. If you wish, you can put a little bit of moisturiser on your hands, feet, elbows and knees. The moisturiser will work like a barrier to the tan and by applying to those areas you will find they do not go too dark! (The tan likes to grab to those areas more than others)

Now that your body is prepped, find somewhere with good lighting, in front of a mirror. Being able to see where you applying will ensure you have covered all areas and rubbed it all in.

For an even streak free application try the Bondi Sands Application Mitt. Using an Application Mitt will also eliminate the chance of ending with tanned palms.

Once applied you can wash the tan off after just 1 hour, but for a deeper long-lasting tan leave on your skin for up 8 hours. It really is personal choice. You might have to test it out a few times, to work out what suits you the best!

Once you wash it off, continue to pat yourself dry after showering, and why not try our Everyday Gradual Tanning Milk to moisturise the skin and prolong the life of your tan.

You can reapply once a week or once every two weeks. It is a personal choice and it is all about finding out what works best for you!

For more useful tanning tips and tricks, visit the Bondi Sands YouTube channel.

How can I prolong my Bondi Sands Tan for as long as possible?

We highly recommend keeping your skin hydrated after self tanning to prolong your tan. Skin dryness speeds up the skin’s natural exfoliation process and you don't want your tan to fade too soon!

Exfoliation, prolonged water submersion, or heavy sweating can also lighten the tan, as these all contribute to rapid dead skin cell exfoliation, so we recommend avoiding these activities!

Even better if you can get your hands on our Everyday Gradual Tanning Milk. This product is hydrating and enriched with antioxidants, aloe vera and vitamin E so it's great for the skin while prolonging your tan! We recommend using it daily after self tanning.

How can I get a natural looking finish on my hands, knees and feet?

If you wish, you can put a little bit of moisturiser on your hands, feet, elbows and knees. The moisturiser will work like a barrier to the tan and by applying to those areas you will find they do not go too dark! (The tan likes to grab to those areas more than others).

How do I tan my face

All of our products are TGA (Australian Product Regulator) approved and are safe for full body application including the face. As with any skin care product, we would recommend you test patch first. To tan your face, use the leftover residue on your application mitt to blend gently onto your face.

If your skin is sensitive or prone to breakouts, you may be interested in our Everyday Face Gradual Tanner which has been specially formulated for the face. We made this formula thinner and unscented, so it is much less likely to clog the pores, cause breakouts or irritate the skin.

Can you use multiple Bondi Sands products at a time?

We generally recommend sticking to the one self tanning product per application. If you do not find the colour to be as dark as you would expect, you can always apply a second coat 30-60 minutes after initial application or the following day if the developed colour is not to your desired colour depth. To maintain your tan, we recommend using one of our everyday gradual tanning products.

Do you need a Self Tanning Application Mitt?

We recommend using an Application Mitt for all other self tan products for an even, streak-free, flawless finish every time.

Can you leave Bondi Sands on overnight?

You can definitely leave your Bondi Sands Foam on as long as you'd like, some people prefer to sleep with it on overnight!

Will my tan get darker after I shower?

Once applied you can wash the tan off after just 1 hour, but for a deeper long lasting tan leave on your skin for up 8 hours. It really is personal choice. You might have to test it out a few times, to work out what suits you the best! For best results, we recommend letting your tan develop 6-8 hours.

Should you shave before self tanning?

Ensure you’re applying your preferred product at least an hour after showering and 24hrs post shaving. Keep your application light and don’t be too concerned about the spots you’re seeing, since the colour guide will completely rinse off after development time and it would be rare for your tan result be affected by this.

How often should you self tan?

It is personal preference and really depends on how your skin and tan are looking. If it has faded considerably or your skin is appearing dry, you may prefer to remove the tan completely and start with a fresh blank canvas. If you choose this option, the best way to remove your tan is with our Self Tan Eraser. If your skin is cared for your tan should fade evenly. When you decide to re-tan you will definitely get best results from removing your previous tan completely and starting with a fresh blank canvas.

Ordering Online FAQs

Ordering online

At the end of the ordering process, you are invited to click on the ‘Pay’ button, which will confirm your order. Once your order has been transmitted to Bondi Sands you will receive an order confirmation email. If you do not receive a confirmation email within 24 hours of placing your order please contact info@bondisands.com.

All orders received will be dispatched the next working day for standard delivery (Depending on stock availability and/or order confirmation). Orders are processed and shipped on working days only (Monday through Friday, excluding public holidays).

When your order has been dispatched you will receive another email with your tracking details and estimated time of delivery. You can also track your order here.

United States orders

  • Shipping is FREE for all Orders over $50, otherwise a flat rate of $5.95 applies to US orders and varying for Canadian orders;
  • All orders are sent via courier and are fully trackable;
  • It is suggested that customers provide a delivery address where a person will be available to accept your delivery between 9 – 5pm. Otherwise your parcel will be re-directed to the nearest post office / depot for collection;
  • All orders are dispatched by the next business day and delivered within 2-5 business days. Please note that delivery to Canada and regional areas may take up to 7 business days;
  • Orders may require a signature upon delivery. If you are not there to sign for your order, UPS/ FEDEX will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order hidden at the address.

For delivery to some rural and semi rural areas UPS/FEDEX has restricted delivery operations and no capability to deliver with signature. A card will also be left with pick up details. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.

International orders

  • Shipping is FREE for all orders over $50+ USD, otherwise a varied rate applies;
  • All orders are sent via Passport International post which means the item is fully trackable and may need to be signed for;
  • All orders are dispatched by the next business day and delivered within 7-12 business days;
  • There may be the occasional customs or courier delay which could affect the delivery timeframe.

Holiday Shipping:

  • To ensure you get your products and gifting in time for the holidays, please refer to the shipping cutoff dates below:
Standard: December 4, 2022
2-Day: December 17, 2022

Returns 

If you do not wish to keep a product ordered on Bondi Sands website, you may return new and unused items within 14 days of the date of receipt. Bondi Sands will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition; no refund can be made for products that have been used. If you are returning Aerosols please contact us first to discuss as Aerosols cannot be sent via Australia Post. Please note that only products purchased from our website will be accepted for return.

I've ordered the wrong products

Once an order is placed we’re not able to make any changes to the items in the order unfortunately! Once received you’re welcome to make a return with us.

I need to cancel the order I just created

Once an order is placed and received by our warehouse, we’re unfortunately not able to cancel the order. Once your parcel is received you’re more than welcome to make a return with us.

Wholesale Enquiries

Australia & New Zealand

For all Wholesale enquiries within the USA and Canada please contact info@bondisands.com.

International

For all Wholesale enquiries Internationally please email us at info@bondisands.com.au

Professional

For all wholesale enquiries relating to our professional salon solution please email info@bondisands.com

Shipping & Returns

International

Professional

Where To Purchase Bondi Sands

Where to purchase Bondi Sands

You can purchase Bondi Sands products from over 4,000 stores across the US and Canada, or online.

Click here for the full list of current stockists, or shop online now!

Subscriptions

What is Bondi Babe Subscriptions?

We're so excited to introduce Bondi Babe Subscriptions so you'll never miss a glow! Simply subscribe and you'll save 15% year-round on your fave Bondi Sands products!

Can I make changes to my Bondi Babe Subscription? (Change/Skip/Frequency)

Once you've joined Bondi Babe Subscriptions, it is easy to manage your account. You can change your next order date, skip an order, change your selected frequency, or cancel a subscribed product by visiting the 'My Subscriptions' in your account. Please allow up to 24 hours for modifications or cancellations to be processed.

Change An Order Date

To change your next order date, click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Subscriptions' tab. Click the 'Edit' button to the right of the next shipment date, then click 'Next Charge Date' to select a new date for your order. This will change the order date for the entire subscription order, including multiple products.

Skip A Delivery

To skip an order, click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Subscriptions' tab. Click the 'Edit' button to the right of the upcoming delivery. Navigate down to 'Skip Shipment'. The subscription will now reflect your next frequency date.

Change Shipment Frequency

To modify the delivery frequency for a subscription item, click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Delivery Schedule' tab. Click the 'Edit' button to the right of the upcoming delivery. Navigate down to 'Delivery Schedule' to change the delivery frequency.

How do I cancel my Bondi Babe Subscription?

We'd recommend pausing or skipping your subscription if you're looking to adjust the frequency of your order, however, if you would like to cancel, please follow the below steps: To cancel a subscription item, click on 'My Subscriptions' within your My Bondi account and navigate to the 'Subscriptions' tab. Click the 'Edit' link to the right of the item you wish to cancel, scroll down and click 'Cancel Subscription' - you'll be prompted to confirm this action and indicate your reason for canceling.

How do I update my payment method?

Click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Payment Methods' tab. Click the "Send Email To Update" link and follow the prompts upon receiving the email.

How do I update my address?

Click on 'My Subscriptions' within your My Bondi account and navigate to the 'Shipping' tab. Click into your stored address and follow the prompts to update your delivery address.

Am I entitled to Free Shipping?

When you spend over $50 on Bondi Babe Subscriptions, with the same frequency, you'll receive free shipping. You can add more products to your subscription at any time. Otherwise, our standard delivery fees apply. Learn More.

Can I return my Bondi Babe Subscription?

Visit our Returns & Exchanges page

Can I add additional products to my existing Bondi Babe Subscription?

Absoutely! Click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Subscriptions' tab. Click the 'Add A Product' button located on the top right. Then simply choose another product to add to your existing subscription.

Can I receive my Bondi Babe Subscription order immediately?

Yes Lover! If you have run out of your fave Bondi Sands products a little earlier and need your Bondi Babe Subscription as soon as possible, please refer to the following steps: Click on 'Manage Subscriptions' within your My Bondi account and navigate to the 'Subscriptions' tab. Click the 'Edit' button to the right of the upcoming delivery and navigate down to 'Order Now'. It's as simple as that!

Can I use discounts in conjunction with my Bondi Babe Subscription?

Unfortunately not Lover, Bondi Babe Subscriptions allows you to save 15% year-round. T&C's Apply.

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More questions?

If you have a question we haven’t answered, we’d love to help. Email us at info@bondisands.com.au or message our chatbot and we’ll get you the information you’re looking for.

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